Due to a recent update to our email system, links in emails sent before January 21, 2026 are no longer working and may not open correctly.
If you purchased tickets, vacation packages, reservations, add-ons, or group products, our Guest Services team is here to help. They can access your order and assist with any questions or next steps. We apologize for the inconvenience and appreciate your understanding.
If you placed an order prior to January 21, 2026 for a future visit date, we re-issued your order confirmation email on January 30, 2026. Please look for an email with the subject line “Re-Issued: Order Confirmation”, which contains updated links to access your order.
Parks & Guest Services Contact Information
SeaWorld Orlando
Website: https://seaworld.com/orlando/
Contact page: https://seaworld.com/orlando/contact-us/
Guest Services:
• Tickets / Education Programs: 407-545-5550
• Vacation Packages: 407-401-8477
• Group Tickets: 407-965-3251
SeaWorld San Antonio
Website: https://seaworld.com/san-antonio
Contact page: https://seaworld.com/san-antonio/contact-us/
Guest Services : 210-520-4732
SeaWorld San Diego
Website: https://seaworld.com/san-diego
Contact page: https://seaworld.com/san-diego/contact-us/
Guest Services : 619-222-4732
Busch Gardens Tampa Bay
Website: https://buschgardens.com/tampa
Contact page: https://buschgardens.com/tampa/contact-us/
Guest Services :
• Dining / Vacations / General Questions: 813-884-4386
• Group Tickets: 407-965-3251
Busch Gardens Williamsburg
Website: https://buschgardens.com/williamsburgContact page: https://buschgardens.com/williamsburg/contact-us/
Guest Services : 757-229-4386
Sesame Place Philadelphia
Website: https://sesameplace.com/philadelphia
Contact page: https://sesameplace.com/philadelphia/contact-us/
Guest Services : 215-702-3566
Sesame Place San Diego
Website: https://sesameplace.com/san-diego
Contact page: https://sesameplace.com/san-diego/contact-us/
Guest Services : 619-943-3566
Aquatica Orlando
Website: https://aquatica.com/orlando/
Contact page: https://aquatica.com/orlando/contact-us/
Guest Services :
• Tickets / Education Programs: 407-545-5550
• Vacation Packages: 407-401-8477
• Group Tickets: 407-965-3251
Aquatica San Antonio
Website: https://aquatica.com/san-antonio
Contact page: https://aquatica.com/san-antonio/contact-us/
Guest Services : 210-520-4732
Discovery Cove Orlando
Website: https://discoverycove.com/orlando
Contact page: https://discoverycove.com/orlando/contact-us/
Guest Services : 407-513-4600
Adventure Island Tampa Bay
Website: https://adventureisland.com/
Contact page: https://adventureisland.com/contact-us/
Guest Services :
• Dining / Vacations / General Questions: 813-884-4386
• Group Tickets: 407-965-3251
Water Country USA
Website: https://watercountryusa.com
Contact page: https://watercountryusa.com/contact-us/
Guest Services : 757-229-4386
If you’ve already made a purchase, our Guest Services teams are ready to help. We apologize for the inconvenience and appreciate your patience.